Shipping & Returns

Please see the table below for our shipping rates:

Delivery MethodPriceWeightDelivery AreaDelivery Timescale
Royal Mail (1st class Signed For) £4.95 2KG and below UK Next Working Day
Courier £4.95 Over 2KG UK 2 Working Days
International Tracked / International Tracked and Signed A delivery quote will be sent manually after checkout is complete. All weights WorldWide (excluding UK) Western Europe: 2/3 Working Days

Eastern Europe: 3/4 Working Days

Rest of the World: 6/7 Working Days
Order on Request A delivery quote will be sent manually after checkout is complete. All weights WorldWide 14 Working Days
  • All UK based orders over £250 are shipped free of charge.
  • Please note all delivery timescales are subject to change and are only estimates.
  • We aim to dispatch orders within 24 hours of payment being taken however this is not a guarantee and at busy times can take longer.
  • For all orders outside the UK, postage will be charged at cost, based on the weight and size of the parcel. No profit is made from shipping and all costs go towards packaging materials and shipping.
  • Non-UK customers are responsible for any duty or import taxes charged by customs.

Returns:

ORDER CANCELLATION POLICY

You have the right to return goods for a full refund if you change your mind within 14 days of receiving them. Goods must be unopened and in the condition, we issued them in including the packaging. We do not stand to return shipping costs. All Returns should be address to:

Returns Department
DB Models Ltd
Unit 3 The Arena
Roman Bank
Bourne
Lincolnshire
PE10 9LQ
United Kingdom

Please include a covering letter with details of the return and copy of your original invoice or receipt.

FAULTY RETURNS POLICY

Please call or email us before returning any faulty items to us to avoid delays in the processing and handling of your return. All Returns should be address to:

Returns Department
DB Models Ltd
Unit 3 The Arena
Roman Bank
Bourne
Lincolnshire
PE10 9LQ
United Kingdom

REFUNDS

Refunds will be issued to the original payment method used.